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Frequently Asked Questions
Orders are dispatched within 2–3 working days after confirmation.
Standard delivery takes 8–15 working days, depending on your location.
Once shipped, you’ll receive an email with a tracking number so you can follow your parcel.
Yes, we offer a 14-day return policy.
Items must be unused, in new condition, and include all original tags and packaging.
We accept American Express, Visa, Mastercard, Maestro, Bancontact, Apple Pay, Google Pay, Shop Pay, and PayPal.
This allows you to pay securely with your preferred payment option.
If the product doesn’t meet your expectations, you can return it within 14 days.
Simply contact our team and we’ll provide full instructions for the return process.
For any questions or assistance, email us at info@tommynkai.com
We aim to reply to all enquiries within 24–48 working hours.
Our DNA
It's YOU
Your style inspires us. Your standards guide us. Your trust makes us exist.
TOMMY & KAI, it's YOU.
Our mission
TOMMY & KAI – Home Essentials Ahead of Their Time.
Style in your space. Quality without compromise.
We’re not just another online store.
We’re the lifestyle upgrade, one step ahead.
Smart essentials, eclectic finds, unexpected designs – all blending practicality with personality. Pieces that make everyday living feel elevated. Quality you can trust, at prices that make sense.
TOMMY & KAI is for those who dare to live boldly, beautifully, and without apology.
Be Practical. Be Stylish. Be TOMMY & KAI.